Refund Policy

Refund Policy:

To return items, for no reason, it must be unused and in its original packaging, we must get it back within 14 days of receiving it and you must obtain our approval to return the product. Unsuitable items can be accepted back for compensation only if they have not been used or installed and the light cord has not been cut. They must be returned with the original packaging to ensure that the product is not damaged on the way back.

 Any items that are used or returned outside the 28 day window will not be refunded, unless the return has been approved by a member of our customer service team. G&A Magic of light reserves the right to refuse a refund on items deemed not to be resalable.

Missing parts or damages must be reported within 48 hours of delivery. If any parts are received broken, please contact us and we will resolve the issue.

If you wish to make a return, you can do this in the section "Return". Once we receive your returned order we will inspect all goods and any refunds will be processed within 14 days.  If you request a refund then the amount paid will be refunded back onto your original payment card. Please allow up to 14 days for the exchange/refund

 If any goods are returned unwanted or incorrectly ordered by you, we will either exchange or refund provided that all goods are returned in a perfect, sellable condition within 14 days. Please note, no carriage refunds can be given.

The cost of returning the unsuitable goods is at the expense of the customer. If G&A Magic of light is at fault we will cover the cost of the return.

If you require any additional help or have any questions about your return please get in touch with us on our e-mail info@magicoflight.ie and we will be happy to assist you.